How do you get stakeholders to focus on what they need?
Stereotypes of inflexible, lumbering and rule driven service delivery by public sector agencies abound. But are such tales reality based? Are they a gratuitous whinge or a genuine call for public sector innovation? Do the punters really want the public sector to innovate or is it just the view of elites? And is the public sector even capable of innovation?
At least half of my work these days is facilitating planning workshops for Boards or senior teams. I am noting the smart ones are making the shift from rushed ( and often boring) days where we mechanistically work through a traditional planning framework, often resulting in a bit of twiddling around the edges of the current plan. Instead of rushing to dot points on butchers sheets, my best Boards and Executives are engaging in strategic thinking before they land a plan.